Academic Alerts: for Faculty

It is important for students to receive consistent feedback from instructors about their academic performance. The Academic Alerts Program is designed to identify students that might be struggling so that the Academic Success Center and other campus offices can work with students to address their needs and increase the likelihood of their success.

Instructors in 100-level courses are required to enter Academic Alerts via OnePort for all students in these courses by the end of the fifth week each semester; in addition, faculty members are encouraged to enter Academic Alerts for all their courses by the end of the fifth week, as well as follow-up alerts by the end of the tenth week of each semester. More information regarding this policy can be found in Senate Document Number 2117S.

Instructors are strongly encouraged to submit an Academic Alert for students who are not performing up to their potential as early as the first week of the semester. During the first two weeks of the semester, only the code NA, Never Attended, is available. By the third week of class, all alert codes are turned on.

Students may receive an academic alert to notify them of positive or negative performance in a class.

Here are the different Academic Alerts that a student may receive:

  • AD: Academic Difficulty
  • AP: Attendance Problems
  • NA: Never Attended
  • MA: Missing Assignments
  • SP: Satisfactory Progress
  • OC: Other Concerns (e.g. unsettling behaviors, lack of access to materials, student disclosure of sensitive information. In this case, the Student Affairs Case Manager, Ms. Co-Kema Hines, will contact you to discuss.)

What happens once a student receives an alert?

Students referred by instructors are initially notified by an email from the Academic Success Center. The alert also automatically triggers a registration hold for the student. The email details the type of alert, the instructor who submitted it, and gives instructions for what the student needs to do to clear the alert.

Students must submit a Google Form reflecting on their progress in the course. Once the form is submitted, the hold is removed.

The instructor will receive a copy of the student’s response and may request a follow-up meeting if deemed necessary.

If a student receives more than two alerts, they are required to schedule a meeting with the Academic Success Center in addition to completing the Google Form.

If a student needs further assistance and would like to meet with an advisor they can set up an Academic Alert appointment.

Who has access to these reports?

When issues arise about a student’s academic performance, it is important to consider all aspects of their educational experience. Therefore, other faculty and staff (including Residential Education, the Honors Program, Athletics, Veteran Certification, and the Graduation Coordinator) are notified if one of their students receives an alert. Students who receive an alert are encouraged to talk with a representative from these offices so they can understand the impact that their academic performance may have on other areas of their academic experience.